Service
Computer Help & Repair
Computer Help & Repair- Diagnose & troubleshoot a single issue
- NOTE: Requesting additional services not in the original request while on-site will result in extra charges
- Depending on the nature of your request we may be able to offer instant support through TechEasy Now! online assistance. An agent will create a secure connection to your computer and troubleshoot the issue right before your eyes.
Computer Training & lessons
Computer Training & lessons- Give overviews of Mac or Windows
- Review basic OS navigation
- Covers up to 1 hour of training
- Review web browser basics
Mobile Device Support
Mobile Device Support- Identify the issue
- Troubleshoot as necessary
- Ensure proper functionality
- Demonstrate issue resolution
New Computer Setup
New Computer Setup- Perform system updates
- Remove unwanted programs
- Help setup user accounts
- Test hardware and software functionality
- Optimize computer startup
- Setup user profiles
New Mobile Device Setup
New Mobile Device Setup- Perform initial setup and connect device to the internet
- Setup one user email account
- Demonstrate how to find and install new apps
- Demonstrate how to find and get connected to a wireless network
- Explain how to maximize battery life
New WiFi Connection Setup
New WiFi Connection Setup-
- Configure and secure a router
- Create a secure network
- Coordinate setup preferences
- Connect peripheral devices to the network
- Install and configure wireless connections
Printer Setup & Support
Printer Setup & Support- Connect to wi-fi network if applicable
- Set up a local printer
- Configure and test printer functionality
- Demonstrate proper printer functionality
Remote Learning Setup
Remote Learning Setup- Measure your internet speed and connectivity.
- Ensure WiFi signal in your home is strong so you don’t have any needless interruptions.
- Examine your computer’s security protocols, make sure they’re up to date
- Ensure that all your critical peripherals are connected, working and that you know how to use them including: Printers, Webcams, Monitors, Monitor stands, Wireless keyboards and Wireless Mouse
Smart Device Install, Setup, & Support
Smart Device Install, Setup, & Support- Set up and configure your smart device
- Connect the smart device to a mobile application or smart hub
- Demonstrate proper smart device functionality
Smart Garage Install & Setup
Smart Garage Install & Setup- Provide assessment of garage opener/installation area
- Install smart garage controller device onto your garage opener
- Connect controller to existing WiFi network and perform first-time set up
- Install and set-up mobile app
- Demonstrate commonly used garage door opener features & functionality
Smart Hub or Speaker Setup
Smart Hub or Speaker Setup- Set up and configure one smart hub
- Connect your smart home devices to your smart hub
- Install and connect any associated mobile application
- Demonstrate smart hub functionality