The types of information we collect depends on the nature of your interaction with us. We may collect and use several types of information from and about you, including:
Personal information. Privacy laws in Canada generally define “personal information” as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person. Personal information may be collected online when you voluntarily register with us or update your existing profile with us, purchase products or services, sign up for newsletters or emails, use chat or telecommunication features or enter contests or other promotional opportunities. Here are the types of personal information we may collect when you navigate the Platform:
TechEasy uses different methods to collect your information, including through:
We use your personal information to operate, provide, develop, and improve our products and services, including in connection with:
TechEasy does not sell your personal information. However, in the normal course of business, we may share some of your personal information for our legitimate business purposes or as required or permitted by law, including:
Our website may contain links to other third-party websites or internet resources which are provided solely for your convenience and information. As will be evident, when you click on one of those links, you will be leaving TechEasy’s Platform and going to the third party’s website. Any information provided to such third party is governed by their privacy policies, which you may read on the applicable site. TechEasy has no responsibility or liability for, or control over, the collection, use, and disclosure of your personal information by those third-party websites or internet resources.
TechEasy employs safeguards, including organizational, technical, and physical measures, appropriate to the sensitivity of the personal information in its possession or under its control to protect that information from unauthorized access, collection, use, disclosure, disposal or similar risks. While TechEasy uses reasonable efforts to protect your information, no method of transmission over the internet, or method of electronic storage is 100% secure, and therefore, TechEasy cannot guarantee absolute security of your personal information.
The TechEasy Platform is not intended for persons under 18 years of age or the age of majority in the jurisdiction in which they reside. No one under age 18 or the age of majority in the jurisdiction in which they reside may provide any information to or on the Platform. If you are under age 18 or the age of majority in the jurisdiction in which you reside, do not use or provide any information on the Platform. If we learn that we have collected or received personal information from a person under age 18 or the age of majority in the jurisdiction in which they reside, we will delete that information. If you believe we might have any information from or about a child under age 18 or the age of majority in the jurisdiction in which they reside, please contact us using the information provided below under “9. Contact Us”.
By law you have the right to request access to and to correct the personal information that we hold about you. You may review, verify or correct your TechEasy account information through TechEasy’s Platform. You may also contact us using the information provided below under “9. Contact Us” to request access to, correct, or delete any personal information that you have provided to us.
We may request specific information from you to help us confirm your identity and your right to access and provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions. Examples of such exceptions include: information protected by solicitor-client privilege, information that is part of a formal dispute resolution process, information that is about another individual that would reveal their personal information or confidential commercial information or information that is prohibitively expensive to provide.
Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us using the information provided below under “9. Contact Us”. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service.