Virtual Assistant Set-up

  • Install and set up the virtual assistant or hub device in the user’s home
  • Connect the device to the user’s home Wi-Fi network and configure settings
  • Provide guidance on using voice commands, managing connected devices, and accessing information through the virtual assistant/hub

Price: $99.00 CAD

Available Add-Ons

What To Expect

Your TechEasy Service Experience

Step 1

Book your appointment online or call us to arrange a service call with our expert technicians. Secure your booking with a fully refundable $49 deposit*

Step 2

Once booked, a dedicated expert technician will be assigned to you and will reach out to discuss your service requirements in detail.

Step 3

On the scheduled day, our technician will arrive promptly to complete your service. Your complete satisfaction is our priority before invoicing for the service provided.

Smooth Service Guidelines

We’ve added some helpful tips to ensure a smooth service booking process below. Experience hassle-free service booking with these essential steps in mind. We're here to provide expert assistance - let's get started!

Rescheduling

If you need to reschedule no problem! Simply contact us at 647-501-0551. Learn more about our Rescheduling & Cancellation Policy.

Age Requirement

On-site services require customers to be at least 18 years old and present during the service.

Accessible Tech Environment

For efficient service, ensure your technology is fully accessible and located in a safe environment for our technicians.

Frequently Asked Questions

How are technicians chosen to become part of the TechEasy network?

At TechEasy, we uphold the highest standards for our network of experts. Our technicians undergo a stringent selection process to ensure they meet our criteria for excellence. Firstly, we only consider experienced candidates with expertise in their field. We review their work history, assessing their track record of delivering exceptional service.

Next, each technician undergoes a thorough interview process where we evaluate their technical skills, certifications, professionalism, and commitment to customer satisfaction. This ensures they have the necessary knowledge and skills to handle a wide range of technical issues effectively. We also conduct comprehensive background checks to verify their credentials.

Lastly, we require all our technicians to be fully insured by reputable carriers. This provides added peace of mind for our customers, knowing that they are protected in the unlikely event of any mishaps during the service.

By adhering to these strict criteria, we hand-select only the most competent and trustworthy technicians to join the TechEasy network. You can rely on us to deliver reliable and professional service, every time.

How long will my service appointment take?

The duration of your service appointment depends on the type and number of services required. Typically, our standard services take between 60-90 minutes to complete. However, your technician can provide a more accurate time estimate during your pre-service consultation, based on the specific scope of the job.

How does payment for my service work?

You only pay for your service once you are fully satisfied with the work provided by your technician. Upon booking your appointment, a $49 fully refundable deposit* is required to secure your booking. After the job is completed and you are satisfied with the work, the remaining balance for the service will be billed directly to the credit card on file, which was used to pay your deposit. Please note that our technicians cannot accept payments directly and do not carry any cash. All payments must be made securely through the TechEasy website.

What if I need to cancel or reschedule my service?

We understand that schedules and customer needs can change unexpectedly, and we strive to be accommodating. If you need to cancel, your deposit will be fully refunded as long as you cancel more than 24 hours prior to your scheduled service. For rescheduling, you have the option to do so at no additional cost if the request is made at least 3 hours before the scheduled time. Your $49 deposit will be applied towards the new appointment time.

For more information see our full Deposit & Cancellation Policy.

Is my service guaranteed?

Absolutely. At TechEasy, we stand firmly behind our work with our Peace-of-Mind Policy. If you encounter any issues during or after your service, simply reach out to us immediately. We are dedicated to ensuring your complete satisfaction and will go above and beyond to make things right, at absolutely no cost to you. Your satisfaction is our top priority.

Not sure what you need?

No Problem! Call us today and talk to a tech for an instant quote.

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